Author
Dharmendra Prasad

Dharmendra Prasad

Principal Software Engineer at Progress Software India working with the Advance Technology Group, Progress Labs. Actively involved in multiple research projects including Chatbots for OpenEdge Applications and simplifying bot creation for different verticals. Also involved in sketching an IoT landscape and defining a generic IoT technology stack which suits different business use cases for Progress customers.

Recent Articles

Progress Labs

Using Chatbots to Improve User Engagement (Part 2 of 2)

This is part two of a two-part series that takes an in-depth look at how Progress Labs is innovating with Chatbots. You may read part one here. Necessary Components to Create Your Bot In the first part of this series, we ended with an introduction to the Microsoft Bot Framework. Here we will start looking […]

  • September 7, 2016
Progress Labs

Using Chatbots to Improve User Engagement (Part 1 of 2)

This is part one of a two-part series that takes an in-depth look at how Progress Labs is innovating with Chatbots. You may read part two here. Chatbots and AI are rapidly developing and powering a new wave of customer engagement. It’s not too late to pull ahead of the crowd, and Progress can help. […]

  • August 31, 2016